Account Manager

Overview

Ticketdotter is the UK and Spain's dedicated live entertainment ticketing platform — built by promoters, for promoters. We are growing our regional account manager network across all six territories and looking for motivated, well-connected individuals from the events world to join us. This is not a traditional sales role. This is an opportunity to monetise the industry contacts you already have — on your own schedule, in your own region, with uncapped commission and a product that genuinely sells itself.

The role

What you'll do

• Identify and research event promoters in your designated region running events of 500+ tickets
• Make first contact via email, phone, or in person using the materials provided
• Present the platform to prospective promoters using the Ticketdotter Sales Pack
• Guide interested promoters through onboarding using the Promoter Onboarding Pack
• Obtain a signed Promoter Agreement and submit it via the AM portal
• Support your promoters through their first live event — be their point of contact
• Build and maintain genuine long-term relationships with promoters in your region
• Identify and approach festival promoters and large-scale organisers for premium tier commissions
• Report weekly on pipeline, conversations, and onboardings to your regional manager
• Attend industry events and venues in your region to build pipeline and raise awareness
• Maintain accurate records of all promoter interactions in the Ticketdotter CRM portal
• Distribute Ticketdotter flyers and materials at venues, events, and industry locations

About you

• You know people who run events — promoters, venue managers, festival organisers, club night operators
• Self-motivated and comfortable working independently without daily supervision
• Comfortable making first contact — phone, email, or in person — with people you may not know
• You understand the live events industry from a promoter's perspective
• Organised — you can manage a pipeline of conversations and follow-ups systematically
• You represent Ticketdotter professionally in every interaction
• Comfortable using the AM portal to submit leads and track onboardings
• Motivated by commission — your earnings are entirely in your hands

Experience that helps (but isn't required)

• Background in event promotion, venue management, artist management, or live entertainment
• Experience in any commission-based or relationship-driven sales role
• Existing relationships with promoters, venue managers, or festival organisers in your region
• Experience working in music, nightlife, comedy, theatre, or sports events
• University events committee or student union entertainment experience
• Social media presence in the events or music world in your region

Commission structure

Your earnings are entirely commission-based and directly tied to the ticket volume of the promoters you onboard. There is no base salary and no ceiling. Commission is paid 14 days after the qualifying event has happened. Only the highest applicable tier is paid per promoter — tiers are not cumulative.

Premium tier (£1,500) is subject to classification and approval by the Ticketdotter CFO and Strategic Advisor. Full commission terms are set out in your Account Manager Agreement, signed during automated onboarding.

What you could earn

Illustrative figures based on realistic monthly onboarding activity. Your actual earnings depend entirely on how many promoters you onboard and their ticket volumes. There is no limit.

An AM doing 4 onboardings per month at the Growth tier would earn £3,000/month from this role alongside any other work or employment. All commissions are paid 14 days after the qualifying event has happened.

What you're selling

Ticketdotter is a full-stack live entertainment operating system — the only platform in the UK and Spain combining ticketing, talent booking, real-time analytics, marketing tools, fast settlements, and team management in one product.

Your sales process

1. 01

   Research

   Identify promoters in your region running events of 500+ tickets. Use social media, event listings, venue websites, and your network.

2. 02

   First Contact

   Email, call, or approach in person using the Ticketdotter introduction template. Lead with 48-hour payouts, revenue-to-creative spend, flat fees, and the exclusive website deal.

3. 03

   Pitch Meeting

   Use the Sales Pack as your primary tool. Walk through platform features and ask about pain points with their current platform.

4. 04

   Handle Objections

   Most common: "We already use Eventbrite." Your answer: faster payouts, lower fees, revenue-to-creative spend, talent booking built in, and a regional AM who picks up the phone.

5. 05

   Send the Pack

   Email the Promoter Onboarding Pack and Promoter Agreement. Follow up within 48 hours. Copy your regional manager.

6. 06

   Get the Agreement Signed

   Submit through the AM portal. Your commission is logged from the submission date.

7. 07

   Support the First Event

   Check in before, during, and after the promoter's first live event. Commission released 14 days after the qualifying event has happened.

What Ticketdotter provides

• Your own Account Manager ID and personalised portal access from day one
• The complete Ticketdotter Sales Pack — your primary pitch tool
• The Promoter Onboarding Pack — everything a new promoter needs
• The Promoter Agreement — a professionally drafted contract ready to use
• The Commission & Incentive Sheet — clear one-page breakdown
• The AM Welcome Pack — your complete guide to the role
• Payment Details Form and commission payment processing — paid on time, every time
• Regional flyers with your unique QR code for physical marketing
• Access to the Ticketdotter AM group — community of AMs across all regions
• Direct support from your regional manager and operations team
• Weekly network-wide updates on platform growth and activity
• First access to any new tools, bonuses, or incentive programmes

Terms & important information

Employment Status

Self-employed / independent contractor. You're responsible for your own tax and National Insurance. Ticketdotter does not withhold PAYE.

Commission Timing

Released 14 days after the qualifying event has happened — not from onboarding date.

No Exclusivity

You can hold this role alongside other employment, self-employment, or business activities.

Regional Boundaries

You're assigned a specific region and may only onboard promoters within it. This protects your territory.

Fraud Policy

Fake accounts or false onboardings result in immediate termination, withholding of commissions, and potential legal action. Screening is automated and ongoing.

Commission Tier

Only the highest applicable tier is paid per promoter. Tiers are not cumulative. Premium classification is at the sole discretion of the CFO and Strategic Advisor.

Agreement Required

Commissions only paid once a signed Promoter Agreement is submitted and Payment Details Form verified by finance.

Termination

Either party may end the relationship at any time. Earned commissions on completed events are paid in the normal 14-day cycle.

"If you know the events world — promoters, venue managers, festival organisers, or anyone who runs events in your area — this role is simply about introducing them to something that will genuinely improve how they run their business. The platform does the selling. You make the introduction. We pay you every time it converts. There is no cap. There is no salary. There is no limit on how many promoters you can work with. Your earnings are entirely in your hands."